Price Match Guarantee
Sole Fitness Price Match Guarantee: At Sole Fitness you can own our quality award-winning products at great prices. If you do happen to find one of our products at a better price – we’ll match it! How’s that for service.
How It Works
If you find a better price on one of our stocked products – we’ll match it!
Simply provide us with the details of where you found the lower priced item and we’ll refund the difference on your purchase.
How To Claim
- Send us an email at email@example.com with the following:
- Your Name
- Sole Fitness Order Number
- Details of where you found the lower priced item/s for us to verify (i.e.Retailer Website or Press Advertisement)
- Be sure you make your claim within 72 hours of your purchase
- Please check that your claim complies with the ‘Price Match Guarantee Conditions’ below
- Once received, we’ll verify and process your claim within 5-10 working days
Price Match Guarantee Conditions
- Product must be from an authorised Australian Retailer and be in stock
- The claim made is for an identical product – brand new, same model and specifications etc.
- Proof of the competitor’s price must be provided (i.e. A link to the product on the competitors website or an image of the advertisement emailed to Sole Fitness)
- Competitors price must be current/active at the time of the Sole Fitness purchase
- Price match requests need to be made within 72 hours of purchasing your items from solefitness.com.au
- Price match guarantee only applies to the Sole Fitness product; excludes freight and any additional accessories or items offered/purchased
- Any free items offered with the purchase are also taken into consideration when evaluating the price match value. The free item may need to be returned to Sole Fitness. This will be reviewed on a case-by-case basis
- We cannot refund the difference when the competitors item is below our cost price. If, for some unexplained reason, another retailer is selling a Sole Fitness item below the cost we bought it for, we will not be able to match that price